STOP 0x0000000A Blue Screen on Alpha AXP

ID: Q192736

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

Digital Alpha AXP computers running Windows NT 4.0 may display the following blue screen STOP message:

STOP 0x0000000A (0x00000004, 0x00000003,0x00000000,0x80012d90)
IRQL_NOT_LESS_OR_EQUAL

NOTE: The first three parameters are always the same, but the fourth parameter varies depending on system configurations.

CAUSE

This error occurs because of a problem in the hardware abstraction layer (HAL) on Alpha AXP computers.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: 0xa

Keywords : NT4SP4Fix ntstop kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug