Stop 0x0000000A in Tcpip.sys Processing an ICMP Packet

ID: Q192774

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

Windows NT 4.0 generates the following blue screen STOP error in Tcpip.sys when it processes an ICMP Subnet Mask Address Request packet:

STOP 0x0000000A (0xA0033000, 0x00000002, 0x00000000, 0xf381329B)

NOTE: The fourth parameter will be different on most computers but will fall within the memory range of Tcpip.sys.

CAUSE

This blue screen STOP error occurs when there are multiple IP addresses bound to a network interface card from the same logical subnet and the same subnet mask, while processing an ICMP Subnet Mask Address Request packet.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: kbDSupport 0xa tcpip ntstop

Keywords : NT4SP4Fix ntstop ntsp kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug