Cannot Connect to DFS Leaf a Second Time If Server Is a NetWare Server

ID: Q193121

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

If an attempt is made to connect to a Distributed File System (Dfs) leaf a second time, the following error message occurs if the referral points to a Novell NetWare server:

The Network Name Cannot Be Found

CAUSE

This problem occurs because the Multiple UNC (uniform naming convention) Provider (MUP) is using the wrong redirector to process the request.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words: 4.00

Keywords : kbbug4.00 kbfix4.00 nt4sp5fix kbfix4.00.sp4
Version : winnt:4.0
Platform : winnt
Issue type : kbbug