Event ID 10005 from DCOM After Installing IIS

ID: Q193646

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

After you install the Internet Information Server (IIS) service and perform a system restart, you receive the following error in the System Log of the Event Viewer:


   Event ID: 10005
   Source: DCOM
   DCOM got error. An instance of the service is already running.

CAUSE

This is a nonfatal error warning that the IIS service is already started but has not registered a class factory that a Distributed Component Object Model (DCOM) client requires.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: 4.00

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug