Modem Call Cancellation Timeout Value Defaults to 55 Seconds

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

After you change the default value of the "Cancel the call if not connected within <XX> secs" check box on the Connection tab in the Modem tool in Control Panel, the Modemlog.txt file still shows the modem's S7 register set to 55 seconds. Regardless of the value you enter, the value is still set to 55 seconds.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

MORE INFORMATION

The minimum value for this field is 55 seconds. Any number less than that results in the modem's S7 register being set to 55 seconds. To set the register to a value greater than 55 seconds, apply Windows NT 4.0 Service Pack 4 to the computer before changing the default value.

Additional query words: RAS DUN timeout

Keywords : kbenv NT4SP4Fix ntsp kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug