XADM: SBS: Event ID 1234 When Starting Exchange Server Services

ID: Q194818


The information in this article applies to:
  • Microsoft BackOffice Small Business Server versions 4.0, 4.0a
  • Microsoft Exchange Server, versions 4.0, 5.0, 5.5


SYMPTOMS

When you start the Microsoft Exchange Server services, you receive the following error message:

Event ID:1234
Source: MSexchangeDS
Type: Error
Category: Internal processing
Description: The name of this computer [New computername] does not
match the name recorded in the Microsoft Exchange Server directory
database [old computername]. If you have renamed this computer, you
must change the name back to [old computername]. If you have restored
this database from a backup, it must be restored on the same computer
that was used for the backup.


WORKAROUND

There are three workarounds for this issue:

  • If the computer name was changed, rename it to the original name.


    1. Double-click Network Neighborhood. On the File menu, click Properties, click the General tab, and click Change.


    2. Type the old computer name from the description of Event ID 1234 as shown above.


  • If you want to restore a backup, reinstall Exchange Server on the old computer and use the correct name, and the same organization and site name.


  • Rename the computer to the correct name, as outlined in the first workaround, and reinstall Exchange Server.


Additional query words: smallbiz sbs

Keywords : exc4 exc5 exc55
Version : winnt:4.0,4.0a,5.0,5.5
Platform : winnt
Issue type : kbprb


Last Reviewed: June 25, 1999
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