PRB: SP4 Detects BackOffice Small Business Server

• Microsoft Windows NT Server version 4.0
• Microsoft BackOffice Small Business Server versions 4.0, 4.0a
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

After completing the installation of Windows NT Service Pack 4, you receive a pop-up message stating that Microsoft BackOffice Small Business Server has been detected, even though you may be running Windows NT Server 4.0 or Windows NT Workstation 4.0

CAUSE

This problem occurs because, when Update.exe from Service Pack 4 runs, it checks to see if the HKEY_LOCAL_MACHINE\Software\SmallBusiness registry key exist.

If this key does exist, Update.exe then tries to determine whether it is BackOffice Small Business Server v4.0 or v4.0a.

However, if you have installed the Small Business Server Signup Server or if the Windows NT computer is a member of a Small Business Server domain, the registry key mentioned above exist.

RESOLUTION

To resolve this problem, click OK to complete the update. This message will not happen each time you restart. It happens only when applying the service pack.

Additional query words: kbDSupport sbs smallbiz

Keywords :
Version : WinNT:4.0,4.0a
Platform : winnt
Issue type : kbprb