PRB: SBS Client Installation Does Not Continue After Restart

• Microsoft BackOffice Small Business Server versions 4.0, 4.0a
• Microsoft Windows 95
• Microsoft Windows 98

SYMPTOMS

After you run the Small Business Server (SBS) Client Setup Disk on a computer running Windows 95, Windows 98, or Windows NT Workstation 4.0 and then restart the computer, the SBS Client Application installation program does not continue after the initial logon screen and finish the applications install.

The logged on user does get a logon script, and has full connectivity to the SBS server as determined by permissions set during User Setup Wizard.

Shortcuts appear on desktop and are available.

CAUSE

The cause for this problem can be any of the following:

• The computer was a client to another SBS domain at some time.



• The client setup installation was previously stopped.



• There was a corrupted log file during setup.

RESOLUTION

To resolve this problem, do the following:

1. Locate and delete the following LOG file:
   
   c:\startcli.log



2. Restart the client computer.



3. If the SBS Client Installation does not continue when logging on, click Start, click Run, and type the following line:
   
   \\<ServerName>\clients\setup\<ClientType>\startcli.exe
   
   Replace <ServerName> with the name of your SBS Server.
   
   Replace <ClientType> with i386 for Windows NT Workstation clients and win95 for Windoes 95 or Windows 98 clients.



4. Click OK.

Additional query words: kbDSupport abort

Keywords :
Version : Windows:95,98;WinNT:4.0,4.0a
Platform : WINDOWS winnt
Issue type : kbprb