How to Obtain Tech Support Information from Cisco Routers

ID: Q196463

The information in this article applies to:

Microsoft Windows NT Server versions 3.1, 3.5, 3.51, 4.0
Microsoft Windows versions 3.1, 3.11, 95, 98
Microsoft Windows NT Server, Enterprise Edition version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition
Microsoft Windows NT Workstation versions 3.1, 3.5, 3.51, 4.0

SUMMARY

Information about the configuration of a Cisco router can be obtained using the "show tech-support" command at the privilege EXEC command:

show tech-support

A customer can copy the information that is collected and paste it into e- mail to aid Microsoft Product Support Services in diagnosing a problem. In no form or fashion does this command alter the configuration of the router.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

REFERENCES

Cisco IOS Software Command Summary, Cisco IOS Release 11.3

Additional query words: kbDSupport configure ip udp port

Keywords : kbnetwork
Version : Windows:3.1,3.11,95,98; WinNT:3.1,3.5,3.51,4.0
Platform : WINDOWS winnt
Issue type : kbhowto