Window Settings for Folders on the Desktop Are Not Retained

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0
• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

After you apply Windows NT 4.0 Service Pack 4, folders on the desktop may not retain their settings after you log off or restart the computer. This may happen with folders created only on the desktop. If you open them on the desktop in a certain position, they should retain these settings when you log off and log on or when you restart the computer.

WORKAROUND

This problem occurs only with folders on the desktop. To work around this problem, move the folders somewhere other than the desktop, if possible.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem with Windows NT 4.0 Service Pack 4. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words: sp4

Keywords : kbservicepack nt4sp5fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug