New User Accounts May Not Be Permitted to Use User Profiles

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

If you create a new user account that uses an existing user profile, you may experience any of the following issues:

• The user cannot use existing user profile settings.



• When you start Microsoft Exchange or Microsoft Outlook, you may receive the following error message:
  
  

  There is not enough memory or system resources to complete this
  action. Try closing some windows and performing the action again.




• The incorrect wallpaper is displayed.

CAUSE

This issue occurs because the new user account has a different Security ID (SID) than the user account that you used to create the existing user profile.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To work around this issue, you can add the new user account to the local Administrators group to allow full permissions to the new user account:

1. Click Start, point to Programs, point to Administrative Tools, and then click User Manager (or User Manager For Domains).



2. In the Groups column, double-click Administrators, and then click Add.



3. In the Names box, double-click the user name you want to add, and then click OK.



4. Click OK, and then quit User Manager.

1. Click Start, click Run, and then type regedt32.exe.



2. On the Window menu, click HKEY_USERS On Local Machine, and then click the appropriate user SID.



3. On the Security menu, click Permissions, and then click Add.



4. In the Names box, double-click the user name that you want to add, click Full Control in the Type Of Access box, and then click OK.
   
   NOTE: If the name you want is not listed in the Users box, click Show Users to display additional users.



5. Click to select the "In the Replace Permission on Existing Subkeys" check box, click OK, and then quit Registry Editor.

STATUS

This behavior is by design.

Additional query words: rights restricted original

Keywords : kbenv kberrmsg ntdomain ntsecurity
Version : WINNT:4.0
Platform : winnt
Issue type : kbprb