Windows NT 4.0 SP4 Setup Does Not Update Winprint.dll

ID: Q197565

The information in this article applies to:

Microsoft Windows NT Workstation versions 4.0, 4.0 SP4
Microsoft Windows NT Server versions 4.0, 4.0 SP4
Microsoft Windows NT Server, Enterprise Edition version 4.0 SP4

SYMPTOMS

After you apply Windows NT 4.0 Service Pack 4, you notice that Winprint.dll, located in the System32\Spool\Prtprocs\W32<platform> folder, is not updated although the file is included in Service Pack 4.

CAUSE

Update.exe looks for Winprint.dll in the wrong folder.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

After retrieving the updated Update.inf file, replace the current Update.inf file in the Update subdirectory of your Service Pack distribution share. You then need to rerun the Service Pack Update.exe so the new file is installed.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words:

Keywords : kbbug4.00 kbfix4.00 nt4sp5fix
Version : winnt:4.0,4.0 SP4
Platform : winnt
Issue type : kbbug