Installing Windows NT 4.0 SP4 Requests Windows NT 4.0 SP3 CD-ROM

ID: Q199277

The information in this article applies to:
  • Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you upgrade Windows NT 4.0 Enterprise Edition to the 128-bit version of Windows NT 4.0 Service Pack 4 (SP4), you may need to insert the Windows NT 4.0 Service Pack 3 (SP3) CD-ROM to complete the installation.


RESOLUTION

To work around this issue, follow these steps:

  1. Uninstall Windows NT 4.0 SP4.


  2. Install Windows NT 4.0 SP3.


  3. Install Windows NT Server 4.0 Enterprise Edition.


  4. Install Windows NT 4.0 SP4, 128-bit version.



STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT 4.0, Enterprise Edition.We are researching this problem and will post more information here in the Microsoft Knowledge Base when it becomes available.

Additional query words: winnt

Keywords : kbenv kbsetup
Version : winnt:4.0
Platform : winnt
Issue type : kbprb


Last Reviewed: September 29, 1999
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