RRAS Services Do Not Start Correctly with Kixtart

• Microsoft Windows NT Server versions 4.0, 4.0 SP3
• Microsoft Routing & Remote Access Service Update for Windows NT Server version 4.0

SYMPTOMS

When you restart a computer running Microsoft Windows NT Server 4.0 Service Pack 3 with Routing and Remote Access Service (RRAS), RRAS does not automatically start. Error messages 711 and 20054 are displayed in the event log, and you may see a screen that pertains to the Rasman.dll service.

CAUSE

This behavior may occur if you run Kixtart 3.40 from a logon script.

RESOLUTION

To resolve this problem, use Kixtart 3.48 or later. You can also manually start RRAS using the Services tool in Control Panel.

STATUS

Kixtart is aware of the problem, which occurs only in version 3.40.

Additional query words: kbDSupport

Keywords : ntstart
Version : winnt:4.0,4.0 SP3
Platform : winnt
Issue type : kbprb