Unable to Print Using the AppleTalk Network Protocol

ID: Q201144


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0
  • Microsoft Windows NT Workstation version 4.0


SYMPTOMS

When you print to a printer by using the AppleTalk network protocol, your print job may not print at all.


CAUSE

This behavior can occur when you use a Printer Control Language (PCL) printer driver to print to a printer that is connected to an AppleTalk network using a Hewlett Packard (HP) JetDirect network printer adapter. When a PCL print job is sent to the printer, the JetDirect adapter formats the data for use with a PostScript printer, and this results in the data being unusable.


RESOLUTION

To resolve this issue, install a PostScript printer driver for your printer. For information about installing a printer driver in Windows NT, see the Setting Up a Printer topic in Windows NT Help.


MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 4.00

Keywords : kb3rdparty kbnetwork kbprint kbtool ntmac
Version : winnt:4.0
Platform : winnt
Issue type : kbprb


Last Reviewed: March 20, 1999
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