3Dlabs Permedia 2 Video Drivers Cause Problems Under SP4

ID: Q202052


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft BackOffice Small Business Server version 4.0


SYMPTOMS

Installing Service Pack 4 on a Digital 333i with an embedded Permedia 2 chip can result in erratic screen displays. This behavior has been found to be expecially significant when using 1024 x 768 resolution and True Color.


RESOLUTION

To resolve this problem, get the corrected driver from 3Dlabs:

http://www.3dlabs.com/drivers/index.html
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.


MORE INFORMATION

The most serious problems were exhibited on a test platform configured in the following way:

  • Resolution 1024 x 768


  • True Color


  • 3Dlabs driver - 2.11-0516, 4.0.0, Glint.sys, Glint.dll


  • Chip Set - 3Dlabs Permedia 2


  • DAC Type - TI TVP4020


  • Memory - 4 MB


All configurations implementing these drivers displayed some level of video disruption. The disruptions seemed to be evident only when desktop activity (mouse movements, programs loading, and so on) was in progress.

Additional query words:

Keywords : kb3rdparty kbhw
Version : winnt:4.0
Platform : winnt
Issue type : kbprb


Last Reviewed: March 11, 1999
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