Event 5701 Problems with Netlogon Service

ID: Q202184

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

Event Viewer logs the following entry in the system log:

Event Id 5701
Source: NETLOGON
Description: The network service failed to update the domain trust list.

When you open User Manager or Server Manager, the following error is displayed:

Could not find domain controller for this domain. Do you want to select another domain to administer?

CAUSE

This problem can be caused by a defective network card or driver.

RESOLUTION

Reinstall the networking components. If that does not help, install another network card.

MORE INFORMATION

Following some basic connectivity troubleshooting may reveal a problem with the network card or driver.

If TCP/IP is installed on the computer, run ipconfig/all from a command prompt to check the IP configuration. If the IP address is 0.0.0.0, that would give further indication to a problem with the network card.

Try other connectivity related troubleshooting, such as ping and net commands, to further check for a problem with the network card or driver.

Additional query words:

Keywords : ntdomain ntsecurity
Version : winnt:4.0
Platform : winnt
Issue type : kbprb