Dr. Watson When Running Rdisk.exe

ID: Q202922

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

A computer running Windows NT Server 4.0 may encounter an Application exception and display the following error message:

App: exe\rdisk.dbg
When: x/x/xxxx @ x:x:x.xxx
Exception number: c0000094 (divide by zero)

CAUSE

This problem occurs when Rdisk.exe is run while a registry hive is locked by another process or service.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 4.

Additional query words: kbDSupport

Keywords : kberrmsg
Version : winnt:4.0
Platform : winnt
Issue type : kbbug