The information in this article applies to:
SYMPTOMSLsass.exe and Usrmgr.exe may fail if one or more of the user parameters for the File and Print Services for NetWare (FPNW) service are invalid or corrupted. CAUSE
When FPNW is installed on a domain controller and the "Maintain NetWare Compatible Login" option is selected in a user's profile, various parameters are enabled such as Grace Login Limit, Concurrent Connections, among others, for the user. If any of the parameters become corrupted, both Lsass.exe and Usrmgr.exe may fail. RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
-or- http://www.microsoft.com/support/supportnet/overview/overview.asp NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support. For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base: Q154871 Determining If You Are Eligible for No-Charge Technical Support STATUSMicrosoft has confirmed this to be a problem in Windows NT Server 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5. Additional query words: 4.00
Keywords : kbbug4.00 kbfix4.00 nt4sp5fix |
Last Reviewed: November 9, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |