Damaged Paging File Results in Stop Error Message

• Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4
• Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4
• Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4

SYMPTOMS

During the normal operation of your computer running Microsoft Windows NT, the computer may stop responding (hang) and display one of the following error messages:

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

STOP 0x0000001E: K_MODE_EXCEPTION_NOT_HANDLED

CAUSE

The Pagefile.sys file may be damaged.

RESOLUTION

To resolve this issue:

1. Click Start, click Run, type CHKDSK drive: /F /R where drive: is the partition containing the Pagefile.sys file, and then click OK.



2. When the Chkdsk.exe utility has completed, set the paging file size to 0.



1. Click Start, point to Settings, click Control Panel, and then double-click System. Click the Performance tab, click Change, and then point to the partition containing the Pagefile.sys file.



2. In the Initial Size (MB): box, type 0.



3. In the Maximum Size (MB): box, type 0.



4. Click Set, click OK, click Close, and then click Yes when you are prompted to restart the computer.



3. After the computer has restarted, reset the Pagefile.sys file to the correct size.



1. Click Start, point to Settings, click Control Panel, and then double-click System. Click the Performance tab, click Change, and then point to the partition containing the Pagefile.sys file.



2. In the Initial Size (MB): box, type a value equal to the amount of random access memory (in megabytes) in your computer plus 11.



3. In the Maximum Size (MB): box, type a value equal to or less than the amount of disk space available (in megabytes) on the specified partition minus 1.



4. Click Set, click OK, click Close, and then click Yes when you are prompted to restart the computer.

Additional query words:

Keywords : kbenv kberrmsg ntstop
Version : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Platform : winnt
Issue type : kbprb