Web Administration Is Not Removed by BackOffice Setup Program

• Microsoft BackOffice Server version 4.5

SYMPTOMS

When you run BackOffice Setup to uninstall BackOffice Server, you may experience the following symptoms:

• Web Administration is not removed.



• The BOAdmin and NTadmin folders are not removed.



• The following reference to a virtual folder remains in the registry:

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\BackOffice Web Administrator

CAUSE

This problem can occur because BackOffice Setup does not entirely remove all components.

RESOLUTION

To successfully uninstall individual components, use the Add/Remove Programs tool in Control Panel:

1. Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.



2. Click the program you want to remove, and then click Add/Remove.



3. Follow the instructions on the screen to uninstall the appropriate program.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: smallbiz

Keywords : kbsetup kbtool kbui
Version : winnt:4.5
Platform : winnt
Issue type : kbbug