Digital AlphaServer Cannot Start After Installing Service Pack 4

ID: Q219325

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

After you install Windows NT 4.0 Service Pack 4 on a Digital AlphaServer 2000, 2100, or 2100A computer that uses an EISA-based boot device with 32-bit Direct Memory Access (DMA) enabled, the computer may not start.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words:

Keywords : nt4sp5fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug