Unable to Read All Files from a Remote LAN Manager 2.1 Compatible Server

ID: Q219340

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0
Microsoft BackOffice Small Business Server versions 4.0, 4.0a
Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you read a file list from a remote LAN Manager 2.1-compatible server (for example, an OS/2 server) where the folder you are reading contains multiple files with names longer than 128 characters, the list of files displayed may not contain all files in the remote shared folder.

This does not affect folders shared on computers running Windows NT.

CAUSE

This problem occurs when there are multiple files on the shared folder with names longer than 128 characters. The internal buffers in the Windows NT redirector code does not account for the possiblity of these large names. The buffers have been expanded in Windows NT 4.0 Service Pack 5 to account for the largest possible names on these systems.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words:

Keywords : nt4sp5fix
Version : winnt:4.0,4.0a
Platform : winnt
Issue type : kbbug