Using SNA Server Print Server and LPR Degrades Performance

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you use the Microsoft SNA Server Print Server feature on a Windows NT-based computer that is configured to use the line printer remote (LPR) print service, you may experience slow computer performance and your computer may stop responding (hang).

CAUSE

This issue occurs because there is a memory leak in the remote print server service.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words:

Keywords : kbnetwork kbprint ntsp kbbug4.00 nt4sp5fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug