Characters Missing from Print Jobs Spanning Multiple Pages

ID: Q219363

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

When you use a Hewlett Packard 1600C printer to print Microsoft Excel 97 multi-page jobs in color mode through Unidrv 5.4, you may notice characters are dropped, crowded over each other, re-typed, and so forth.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words:

Keywords : kbbug4.00 kbfix4.00 nt4sp5fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug