NDIS Does Not Indicate NDIS_RESET_END Status

ID: Q219376

The information in this article applies to:

Microsoft Windows NT Server version 4.0 SP4

SYMPTOMS

On a computer running Windows NT 4.0 Service Pack 4, the Microsoft Network Driver Interface Specification (NDIS) software does not notify any protocols bound to a miniport driver that the miniport has completed its reset routine. The NDIS_RESET_START command is issued during a reset, but no command is issued at the completion of the reset. Previous versions of NDIS notified the protocol bound to the miniport at both the beginning (using NDIS_RESET_START) and the end (with NDIS_RESET_END) during a reset.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT Server 4.0 Service Pack 4. This problem was first corrected in Windows NT 4.0 Service Pack 5.

MORE INFORMATION

For additional information about troubleshooting NDIS issues, please see the following article in the Microsoft Knowledge Base:

Q216780 DLC Protocol Stops Transmitting Packets

Additional query words:

Keywords : kberrmsg kbnetwork ntsp kbbug4.00 kbfix4.00 nt4sp5fix
Version : winnt:4.0 SP4
Platform : winnt
Issue type : kbbug