Errors Running Federal Express FedEx Ship Program

ID: Q222514

The information in this article applies to:

Microsoft BackOffice Small Business Server version 4.5

SYMPTOMS

When you try to use the Federal Express FedEx Ship program on your Microsoft Windows 95-based client computer, you may receive the following error message:

Registration failed.
Communication error:
Protocol or network error.

However it has been reported, that when used on a Windows 95 client that has Modem Sharing installed, it will generate an error that states the following when it attempts to dial out:

CAUSE

This problem can occur if you try to use the Federal Express FedEx Ship program on a Windows 95-based client using modem sharing in a Small Business Server (SBS) environment.

RESOLUTION

To work around this problem, use the FedEx Ship program with Windows NT-based clients in the SBS environment, not on the actual SBS server.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Federal Express makes an automated shipping program called "FedEx Ship", used to automate the shipping process.

Additional query words: smallbiz

Keywords : kb3rdparty kbenv kberrmsg kbnetwork kbtool kbui
Version : winnt:4.5
Platform : winnt
Issue type : kbprb