Spooler Service LPR Monitor Leaks Memory with Each Event 2004 Error

ID: Q223791

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

The Spooler Service LPR Monitor leaks private bytes each time an Event ID 2004 is logged and every four seconds thereafter until it reconnects to the remote printer.

CAUSE

The LPR Monitor was not properly releasing a resource each time a remote printer was reset and each time it attempted to reconnect.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug