Errors Starting Microsoft Exchange Administrator Tool

ID: Q224193


The information in this article applies to:
  • Microsoft BackOffice Small Business Server versions 4.0, 4.0a, 4.5
  • Microsoft Exchange Server, versions 4.0, 5.0, 5.5


SYMPTOMS

When you try to start the Microsoft Exchange Administrator tool, you may receive the following error message:

The application failed to initialize
Also, the message may state this is because of MAPI 1.0 errors.


CAUSE

This issue can occur if certain essential program files are missing or have been replaced with incorrect versions.


RESOLUTION

To resolve this issue, uninstall the Exchange Administrator tool, and then reinstall it.

Additional query words: smallbiz

Keywords : kbenv kberrmsg kbtool kbui
Version : winnt:4.0,4.0a,4.5,5.0,5.5
Platform : winnt
Issue type : kbprb


Last Reviewed: April 23, 1999
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