Spooler Service May Leak Private Bytes Attempting to Close a Remote Printer

ID: Q224345

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

The Spooler Service may leak private bytes as well as handles attempting to close a remote printer.

CAUSE

If the remote procedure call (RPC) request to close a remote printer fails, the spooler service may leak an RPC binding handle, spooler handle, and a printer handle.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug