STOP 0x0A in Redirector with Invalid Server Responses

ID: Q224428

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you scan directories, query file information, or do named pipes transactions against a server, the client may experience a STOP 0x0A in Rdr.sys.

This error may happen when there is an intermediate network device between the client and the server or when the network adapter of one of the nodes corrupts the data in the frames. You may see this in a network trace while the problem happened, or the corruption can be seen in the memory dump written on the client.

CAUSE

The redirector checks for invalid SMB responses. It performs these checks only when the return code returned by the server is ERROR_SUCCESS. Especially with transactions (on named pipes), it may happen that the server returns errors like ERROR_BUFFER_TOO_SMALL or ERROR_MORE_DATA.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words: 4.00

Keywords : ntstop kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug