Services.exe Problems When You Try to View Log Files

ID: Q225088

The information in this article applies to:

Microsoft Windows NT Server versions 4.0, 4.0 SP4
Microsoft Windows NT Workstation versions 4.0, 4.0 SP4
Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4

SYMPTOMS

When you try to view logs associated with the Windows NT 4.0 Event Viewer program, Services.exe may stop responding (hang) or it may generate an access violation error message.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT version 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words:

Keywords : kbenv kberrmsg kbtool kbui ntsp nt4sp5fix
Version : winnt:4.0,4.0 SP4
Platform : winnt
Issue type : kbbug