Err Msg: STOP 0x0000000a Caused by Tcpip.sys on Windows NT 4.0 Service Pack 4

ID: Q225212

The information in this article applies to:

Microsoft Windows NT Server versions 4.0, 4.0 SP4
Microsoft Windows NT Workstation versions 4.0, 4.0 SP4

SYMPTOMS

Your computer running Windows NT 4.0 Service Pack 4 may stop responding (hang) and display the following STOP error message on a blue screen:

STOP 0x0000000a (0x00000006, 0x00000002, 0x00000000, 0xf1e63c2e) IRQL_NOT_LESS_OR_EQUAL

NOTE: The fourth parameter may be different depending on your computer's configuration.

CAUSE

This problem occurs because TCP is sending 1 byte more than AFD is sending, which causes the error message to be displayed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words:

Keywords : ntstop nt4sp5fix
Version : winnt:4.0,4.0 SP4
Platform : winnt
Issue type : kbprb