Problems Installing Modem Sharing Service with Two Network Cards

ID: Q225260

The information in this article applies to:

Microsoft BackOffice Small Business Server version 4.5

SYMPTOMS

When you try to install the Modem Sharing service in BackOffice Small Business Server (SBS), you may be prompted to configure the TCP/IP properties or bind to the correct Network Interface Card (NIC).

CAUSE

This issue can occur if your computer contains two NICs that are the same make and model or use the same chipset.

RESOLUTION

To resolve this issue, install SBS when you have only one NIC installed in your computer. If you need additional NICs, you can install them after you configure the Modem Sharing service.

STATUS

Microsoft has confirmed this to be a problem in Backoffice Small Business Server 4.5.

Additional query words: smallbiz

Keywords : kbnetwork kbsetup kbtool ntras
Version : winnt:4.5
Platform : winnt
Issue type : kbprb