How to Delete Printer and Port Created with HP Internet Printer Connect Software

ID: Q225547


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0


SUMMARY

This article describes how to delete a printer and port created with the Hewlett-Packard (HP) Internet Printer Connect software.


MORE INFORMATION

Deleting HP Internet Printer Connection Printer

  1. Click Start, point to Settings, and then click Printers.


  2. Right-click the printer you want to delete, and then click Properties.


  3. On the Ports tab, click to select the check box for a port that is not in use (for example, the File port), and then click OK.


  4. Click the printer you want to delete, and then click Delete on the File menu.


  5. When you are prompted to confirm the deletion, click Yes.


Deleting HP Internet Printer Connection Port

  1. Click Start, point to Settings, and then click Printers.


  2. Right-click the printer connected to the port you want to delete, and then click Properties.


  3. On the Ports tab, click to select the check box for a port that is not to be deleted (for example, the File port), and then click OK.


  4. Right-click the same printer, and then click Properties.


  5. On the Ports tab, click the port you want to delete (it should have the description "HP Internet Printer Connection Port"), and then click Delete Port.


  6. When you are prompted to confirm the deletion, click Yes.


NOTE: If you receive the message "Selected port could not be deleted. The requested resource is in use," when you try to delete the port, try the following steps:
  1. Check the properties for all printers. Change any that are connected to the port to be deleted.


  2. Click Start, point to Settings, and the click Control Panel.


  3. Double-click Services.


  4. Click the Spooler service, and then click Stop.


  5. After the Spooler service stops, click Start.


  6. After the Spooler service starts, click Close.


  7. Attempt to delete the port again by using the steps above.


Additional query words:

Keywords : kbprint
Version : winnt:4.0
Platform : winnt
Issue type : kbhowto


Last Reviewed: April 14, 1999
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