Access Denied Error Occurs if the Roaming Profile Is Saved to a NetWare Server

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you log off a computer running Windows NT, the following error message may be displayed:

The roaming profile could not be written to the server (error 5) Access Denied

CAUSE

This problem may occur if your profile path is configured for a Novell NetWare-compatible server and you do not have the Create permission to the parent folder containing your profile. If you modify the desktop during the login session and then log off without the proper permissions to the folder location of the current profile, the changes cannot be saved and the error message is displayed.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

• http://www.microsoft.com/Windows/ServicePacks/


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• Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug