Event Viewer Hangs or Cannot Start After Saving a Filter

ID: Q226551

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

After you save a filter in the Event Viewer tool, the tool may stop responding (hang) or you may be unable to start the Event Viewer tool again.

CAUSE

This issue can occur if the filter information in the registry is damaged.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To resolve this issue, delete the Find and Filter values in the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\Currentversion\Network\Event Viewer

Additional query words:

Keywords : kbenv kbtool
Version : winnt:4.0
Platform : winnt
Issue type : kbprb