Unable to Install Service Pack 4 from Distributed File System

• Microsoft Windows NT Server version 4.0 SP4
• Microsoft Windows NT Workstation version 4.0 SP4

SYMPTOMS

When Setup restarts your computer during an installation of Windows NT Service Pack 4 (SP4) from a Distributed file system (DFS) share, you may receive one or more of the following error messages:

Cannot find the file 'regsvr32.exe' (or one of its components). Make sure the path and filename are correct and that all required libraries are available.





Cannot find the file 'pstores..exe' (or one of its components). Make sure the path and filename are correct and that all required libraries are available

CAUSE

This problem can occur beause after the first logon after installing SP4, Windows NT tries to run information stored in the registry's Runonce key. Several files referred to in this key have not been copied to the destination computer during SP4 installation, and this generates the error messages listed earlier in this article.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

When you install SP4 from a DFS share, several hundred files do not get copied to the destination computer.

Additional query words: 4.00

Keywords : kberrmsg kbsetup kbui
Version : winnt:4.0 SP4
Platform : winnt
Issue type : kbbug