Stop 0x1e in NTFS After Changing Disk On Removable Drive

ID: Q228792


The information in this article applies to:
  • Microsoft Windows NT Workstation versions 4.0, 4.0 SP4
  • Microsoft Windows NT Server versions 4.0, 4.0 SP4
  • Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4


SYMPTOMS

After you change then try to gain access to a different disk cartridge on a drive that supports removeable media, a STOP 0x1e error message may be displayed if the disk is formatted as NTFS.


CAUSE

This problem occurs because NTFS has code to detect if media has been switched without being properly dismounted. This code contained a bug that caused this blue screen error message to be displayed.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.


MORE INFORMATION

Caution should be taken when changing removable media. By design, NTFS issues a lock command to the drive to prevent removeable media from being ejected without being properly dismounted. Some removble drives do not support this function and some third-party utilities may not work correctly allowing the media to be removed without properly dismounting.

Additional query words: Stop 0x1e (c0000005 80204cea 00000001 00000038)

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0,4.0 SP4
Platform : winnt
Issue type : kbbug


Last Reviewed: October 28, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.