RRAS Does Not Report Domain Name for Users in Accounting Packets

ID: Q230014

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When a Routing and Remote Access Service (RRAS) server is set up to forward requests to Microsoft Radius (Internet Authentication Service IAS) for authentication, the RRAS server is not forwarding the domain name within the accounting request to radius. Therefore, when accounting or analysis is done, the domain name for users cannot be identified in the log files.

CAUSE

This behavior occurs because RRAS strips off the domain name before sending the accounting packet.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug