Margins Not Correct with HP 4si Printer in Windows NT 4.0 Service Pack 4

ID: Q230157

The information in this article applies to:

Microsoft Windows NT Server version 4.0 SP4
Microsoft Windows NT Workstation version 4.0 SP4
Microsoft Windows NT Server, Enterprise Edition version 4.0 SP4

SYMPTOMS

When you print a job using the letter form on an Hewlett-Packard HP 4si printer from a computer running Windows NT 4.0 Service Pack 4, the print margins may be incorrect.

CAUSE

This problem occurs because the printable area for this printer and for the letter form was changed in Windows NT 4.0 Service Pack 4.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0 SP4
Platform : winnt
Issue type : kbbug