Error Message "The Drive Is Not Ready for Use" at Startup

• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you start your computer, you may receive the following error message:

The drive is not ready for use Device/Harddisk0/partition0. Its door may be open. Please check drive and make sure that a disk is inserted and that the drive door is closed.

CAUSE

This behavior can occur if you have a Zip drive and Norton Utilities installed. Norton Utilities queries the Zip drive and generates the error message if there is no disk in the drive. You receive no error message if there is a disk in the drive. This apparently occurs only if the Zip drive is installed after Norton Utilities is installed.

RESOLUTION

Uninstall and reinstall Norton Utilities. Disabling Norton Utilities does not resolve the problem. For information about how to uninstall or reinstall Norton Utilities, please consult the program's documentation or manufacturer.

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Additional query words:

Keywords : kb3rdparty kberrmsg NTWkst
Version : winnt:4.0
Platform : winnt
Issue type : kbprb