Macintosh Client Computer May Hang When Searching for Files

• Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4
• Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4

SYMPTOMS

When you search for files on a Macintosh client computer, the computer may temporarily stop responding (hang). This behavior occurs even though the CatSearch function is disabled on the Macintosh volume the client is searching.

CAUSE

The Macintosh client may be running an AppleScript that requests a CatSearch, even though the CatSearch function is disabled.

When the CatSearch function is disabled on a Macintosh volume, the information is passed to Macintosh clients when volume parameters are passed, and the clients do not search volumes by requesting a CatSearch. Instead, they perform an Enumerate request. However, Macintosh clients can run an AppleScript that overrides the information passed to the client so the client can request a CatSearch.

RESOLUTION

To resolve this issue, alter or remove the AppleScript.

MORE INFORMATION

You can verify whether or not the Macintosh client is using the CatSearch function by performing a network trace during the slowness between the Macintosh client and the Windows NT Server-based computer hosting the Macintosh volume.

REFERENCES

For additional information, please see the following articles in the Microsoft Knowledge Base:

Q162189 Macintosh Clients May Hang Temporarily with Multiple Mac Volumes

Q158796 Macintosh Clients Connected to WinNT Server Appear to Hang

Additional query words: SFM MAC

Keywords : kbnetwork ntmac
Version : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Platform : winnt
Issue type : kbprb