NumLock Key State Is Not Saved When You Log Off

ID: Q231944

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you log off a computer (and you are not logged on as an administrator), the state of the NumLock key on your keyboard is not saved.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/Windows/ServicePacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

MORE INFORMATION

This problem was originally addressed in Microsoft Windows NT 3.5, but resurfaced in Windows NT 4.0. For more information on the original problem, please see the following article in the Microsoft Knowledge Base:

Q123498 NumLock Key State Not Saved When Logging Off

Additional query words:

Keywords : kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug