Cluster Service Issues Event 1015 Every Four Hours After Applying SP5

ID: Q233349

The information in this article applies to:

Microsoft Windows NT Server, Enterprise Edition version 4.0, used with:
- Microsoft Cluster Server

SYMPTOMS

After you install Microsoft Windows NT 4.0 Service Pack 5 on a server computer configured with Microsoft Cluster Server (MSCS), the cluster service logs the following event in the System Event log every four hours:

Event 1015 No checkpoint record was found in the log file W:\MSCS\chkBC1.tmp, the checkpoint file is invalid or was deleted.
The cluster servers are still working normal.

CAUSE

The error event is unnecessarily logged every four hours. Occurrences of this event at four hour intervals may be ignored and do not indicate a problem.

WORKAROUND

To work around this problem, check the Event Viewer prior to the four-hour interval and see if you are receiving this event from a real cluster problem.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words:

Keywords : NT4SP6Fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug