Access Violation When Using Multi-Protocol Router Function Calls

• Microsoft BackOffice Server version 4.5
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you use the MprConfigServerBackup() and MprConfigServerRestore() functions from the Microsoft Multi-Protocol Router API on a computer running Window NT that has Microsoft Routing and Remote Access Upgrade for Windows NT 4.0 Server Hotfix Pack 3.0, you may receive an error message that an access violation exception has occurred.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.

MORE INFORMATION

For additional information about Microsoft Routing and Remote Access Upgrade for Windows NT 4.0 Server Hotfix Pack 3.0, please see the following article in the Microsoft Knowledge Base:

Q189594 RRAS Upgrade for WinNT Server 4.0 Hotfix Pack 3.0 Release Notes

Additional query words:

Keywords : kbnetwork ntras ntsp kbbug4.00 kbfix4.00 nt4sp5fix
Version : winnt:4.0,4.5
Platform : winnt
Issue type : kbbug