Error 649 Dialing Server with Service Pack 4 or Later Installed

ID: Q234000


The information in this article applies to:
  • Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5
  • Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5
  • Microsoft BackOffice Small Business Server version 4.5


SYMPTOMS

When you use a user account named System to dial a computer running Windows NT 4.0 Server Service Pack 4 or later, you receive one of the following error messages.

Dialing from a computer running Microsoft Windows 95 or Microsoft Windows 98:

Error 649: You do not have dial-in permission. Change the permissions on the computer you are dialing in to, or contact your network administrator.
Dialing from a computer running Microsoft Windows NT Workstation or Windows NT Server:
Error 649: The account does not have remote access permission.


RESOLUTION

To prevent this behavior from occurring, use any of the following methods:

  • Rename the user account named System to something else.


  • Do not upgrade the server to Service Pack 4 or later.


Additional query words: dom ras

Keywords : ntdomain ntsecurity
Version : winnt:4.0 SP4,4.0 SP5,4.5
Platform : winnt
Issue type : kbprb


Last Reviewed: September 17, 1999
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