Dr. Watson Does Not Run with Certain Extensible Counters

ID: Q234860

SYMPTOMS

Dr. Watson is invoked whenever a user-mode exception occurs. Sometimes, Dr. Watson stops responding (hangs) and neither the OK or Cancel buttons are enabled. You may also see an event ID 1000 from perflib in the Application Event log, stating that Dr. Watson could not gain access to performance data.

CAUSE

There is an extensible counter that is keeping Dr. Watson from being able to query performance data.

RESOLUTION

Perform the troubleshooting steps in the following Microsoft Knowledge Base article:

Q152513 Troubleshooting Performance Monitor Counter Problems

Using this article, identify which extensible counter is causing the problem and either replace the .dll file associated with the counter with an updated file or disable the counter.

MORE INFORMATION

Misbehaving extensible counters can cause Performance Monitor or other third-party programs that query performance data to not work as well.

Additional query words: perfmon watson extensible

Keywords : kb3rdparty
Version :
Platform :
Issue type : kbprb