Profile Quotas Do Not Respect Excluded Folders

ID: Q235295

The information in this article applies to:

Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5
Microsoft Windows NT Workstation versions 4.0 SP4, 4.0 SP5

SYMPTOMS

When profile quota management for client computers is enabled and profile folder exclusion is enabled, folders marked for exclusion from user profiles are still counted in the profile quota, leading to inaccurate calculations and possible logoff problems.

CAUSE

Proquota.exe does not check the exclusion list stored in the registry at the following location when making its calculations:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\ExcludeProfileDirs

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

MORE INFORMATION

For additional information, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q185561 How to Enable Profile Quotas in Windows NT 4.0

Q188692 How to Prevent Certain Folders from Uploading to Central Profile

Additional query words:

Keywords : kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0 SP4,4.0 SP5
Platform : winnt
Issue type : kbbug