File Copy to Macintosh Volume Takes Time

ID: Q235543

The information in this article applies to:

Microsoft Windows NT Server versions 4.0, 4.0 SP3, 4.0 SP4, 4.0 SP5

SYMPTOMS

When files are copied to a Macintosh volume, the changes do not appear on a Macintosh client immediately. For the files to appear on the Macintosh client directory, you must wait approximately five seconds, and then refresh the Macintosh Finder. If a file is copied to a Macintosh volume on a Windows NT 4.0 server and is then immediately renamed, Services for Macintosh (SFM) does not update the index and the Macintosh client cannot see the files until the index is rebuilt.

NOTE: The SFM volume index is automatically rebuilt when SFM is started or restarted with Windows NT 4.0 SP4 or later. For additional information and troubleshooting information about SFM and volume indexing, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q185722 SFM Rebuilds Indexes upon Restarting of Windows NT

Q164138 Files in Macintosh Volume Disappear from Macintosh Clients

Q147909 Troubleshooting MacVolume Creation Errors

CAUSE

SFM does not update the volume indices if files are renamed immediately after being written to the volume.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words:

Keywords : kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0,4.0 SP3,4.0 SP4,4.0 SP5
Platform : winnt
Issue type : kbbug